tag:blogger.com,1999:blog-33880433.post4298789934142501141..comments2023-11-13T02:00:52.653+11:00Comments on life's free treats: Grumpy Again.meggiehttp://www.blogger.com/profile/00061112627819270427noreply@blogger.comBlogger10125tag:blogger.com,1999:blog-33880433.post-30644381669565649122007-05-01T09:37:00.000+10:002007-05-01T09:37:00.000+10:00Ah, Meggie; I'm sorry. I feel for you. Frustration...Ah, Meggie; I'm sorry. I feel for you. Frustration after frustration, it sounds like.<BR/><BR/>We have broadband and wireless this and that here, but as I've often told my husband, if he dropped dead all of the routers and this and that would gradually drop dead along with him. Pretty soon I'd be back to having wires strung all over the house, and it would look just like the ductwork scene in the movie Brazil.<BR/><BR/>Tin cans with a string between them. That's the way to go.Tanya Brownhttps://www.blogger.com/profile/15919250829858831002noreply@blogger.comtag:blogger.com,1999:blog-33880433.post-2877259960846192552007-04-30T23:17:00.000+10:002007-04-30T23:17:00.000+10:00I hear you and feel your pain. Without going into ...I hear you and feel your pain. Without going into boring details we've had our share of tech-helpline horror stories. Rant away... it helps!Mrs. Goodneedlehttps://www.blogger.com/profile/07453388163219666450noreply@blogger.comtag:blogger.com,1999:blog-33880433.post-80824155863353693452007-04-30T22:16:00.000+10:002007-04-30T22:16:00.000+10:00Understand your frustration Meggie. I too have be...Understand your frustration Meggie. I too have been known to scream profanities and roar like a banshee at an inanimate object(phone) ... <BR/><BR/>I have taken to looking on it as character building moments! My character is so BIG now I'm in danger of falling off my pedestal!<BR/><BR/>What pedestal? THEY mutter darkly ....riseoutofmehttps://www.blogger.com/profile/14900369522350465257noreply@blogger.comtag:blogger.com,1999:blog-33880433.post-44564441138309585722007-04-30T19:27:00.000+10:002007-04-30T19:27:00.000+10:00Sorry to hear you had such a bad experience. I'm a...Sorry to hear you had such a bad experience. I'm a 2nd level internet helpdesk tech and I hope it wasn't our company that gave you such a hard time! <BR/><BR/>I do admit, I hate hate hate our voice phone system. I'd rather have the old push the number to choose the department system.caramaenahttps://www.blogger.com/profile/06424093087905485630noreply@blogger.comtag:blogger.com,1999:blog-33880433.post-12000295336499872882007-04-30T19:09:00.000+10:002007-04-30T19:09:00.000+10:00Very frustrating story which makes me think that w...Very frustrating story which makes me think that we are not alone in feeling this way because there's an ad on UK tv at the moment for 'Churchill Insurance' where there are crowds of people asking questions like...Will you put us on hold for ages with piped music? Will we get to talk to a real person? Will our call be directed abroad? etc, etc. So at least one company is trying to serve its customers without all that frustration. Let's hope others follow suit.A wildlife gardenerhttps://www.blogger.com/profile/08261817184002496844noreply@blogger.comtag:blogger.com,1999:blog-33880433.post-78059939985055453452007-04-30T14:02:00.000+10:002007-04-30T14:02:00.000+10:00And this, they tell us, is progress?!And this, they tell us, is progress?!mollyhttps://www.blogger.com/profile/03797484583400519909noreply@blogger.comtag:blogger.com,1999:blog-33880433.post-51423950739480086092007-04-30T12:41:00.000+10:002007-04-30T12:41:00.000+10:00oh Meggie.. my heart is with you.... I had a simil...oh Meggie.. my heart is with you.... I had a similar story but minus the mobile. (thank goodness). I inisisted on speaking to someone of a higher level. Couldn't do but he did go and question. They told me they did not support Windows ME... yet on their website it states it does. I had also printed that page out, when we were deciding where t go. So told them they had better update things. We were even without a phone for 7 days... hand in there Believe me ...ITS ALL WORTH IT truly.....<A HREF="http://birdwomanau.blogspot.com" REL="nofollow"> <B> aubirdwoman </B> </A>Birdydownunderhttps://www.blogger.com/profile/17535089735964648581noreply@blogger.comtag:blogger.com,1999:blog-33880433.post-76985818970292018802007-04-30T12:01:00.000+10:002007-04-30T12:01:00.000+10:00You have every right to be grumpy! Bless your hea...You have every right to be grumpy! Bless your heart! I hate, hate, hate those automated voices that you have to go through to finally talk to a human! I got to where I would just shriek and scream at the one for our phone service and it would put me through to a person (at last!)...hours upon hours on the phone...so I do know and my heart goes out to you! We went through months with the phone service people (who do our internet/modem stuff) saying it was the router people...the router people (in India, I'm sure) saying it was the modem/phone company...arghhhhhhhh! Finally, we bought a new router...wasn't the problem, apparently....and then FINALLY (thought I would have to promise the first grandchild or something) got a new modem out of the phone company....now everything works! And they put us through #*+# for months!!! Such great service...ha...but since I cut...ahem...the cable wire while gardening and don't want them to destroy my garden to fix it...I can only...partially...blame myself for having to stick with the phone company...<BR/><BR/>Whew...I just had my own rant! Sorry!Gotta Gardenhttps://www.blogger.com/profile/05858358103234856020noreply@blogger.comtag:blogger.com,1999:blog-33880433.post-16641493487929097772007-04-30T10:07:00.000+10:002007-04-30T10:07:00.000+10:00I had problems getting my wireless network set up ...I had problems getting my wireless network set up (I wrote ad nauseum on my blog about it) and yes, I did talk to India several times. I'm betting that you did also. It's a nightmare at times but once it's up and running, it seems that we are able to forget the hassles. Good luck! :)CONNIE Whttps://www.blogger.com/profile/11524592276175272170noreply@blogger.comtag:blogger.com,1999:blog-33880433.post-5828738699279527792007-04-30T10:02:00.000+10:002007-04-30T10:02:00.000+10:00We had a similar problem with our computer setup w...We had a similar problem with our computer setup which is via satelite. They always seemed to think my computer-illiterate husband knew more than I did. We suggested that it might be a physical wire on our roof and after hours and hours and people and people on the phone, they sent somebody out (actually a former Grade 3 sutdent of mine) who replaced the faulty wire on our roof. Its' the same story the world over. And by the way, you probably were talking to somebody in India.Joycehttps://www.blogger.com/profile/17083924435653058457noreply@blogger.com